Refund policy

Thank you for shopping with Dolphin Store Hawaii. As a non-profit boutique, all sales are final. We do not accept returns or exchanges.

All Sales Are Final Because we are a non-profit organization, we are unable to accept returns or process exchanges. We encourage you to review your order carefully before completing your purchase.

Damaged or Defective Items If your order arrives damaged or defective, please contact us within 10 days of delivery at dolphinstorehawaii@gmail.com with a photo of the damaged item and your order number. We will do our best to make it right on a case-by-case basis.

Incorrect Orders If you received the wrong item, please contact us within 10 days of delivery at dolphinstorehawaii@gmail.com and we will work to resolve the issue promptly.

Order Cancellations Orders cannot be cancelled or modified once they have been placed and confirmed.

Questions? If you have any questions about your order, please don't hesitate to reach out to us at dolphinstorehawaii@gmail.com or through our contact page.